Shopify Partner Updates Email Format

Hey John,

Today, we’re launching the Shopify Partner Program 2.0 — a reimagined partner program that prioritizes long-term investment back into you, our partners.

Not only have we launched a new look and feel to the program (which will roll out later this week), we’re also introducing new features, and doubling down on providing you all the tools, resources, care, and support you need on your journey to success.

If your goal is to start or expand your business, enhance the quality of your clients, or simply make more money, we’re here to help you get there.

Here are the most important things you need to know:

Improved 24/7 Priority Partner Support

Instead of a Partner Manager, you’ll now work closely with our specially trained, 24/7 Priority Partner Support team to troubleshoot any questions you may have. As a Shopify Partner, you’ll be bumped to the top of the queue whenever you reach out to support.

Here’s how to get in touch with our Priority Partner Support:

·  Help Centre: help.shopify.com/partners

·  Phone: 1-866-752-0324

·  Email: partnersupport@shopify.com

·  Live Chat: Within your Partner Dashboard

Once you’ve achieved three development store referrals, you’ll earn a Growth Coach — a personal Shopify contact whose sole job is to help you maximize your business, win more projects, and guide you on the journey to becoming an ecommerce expert.

Revenue share updates

As of October 1 2017, we’re implementing a new plan to encourage partners to remain active in our Partner Ecosystem. After a merchant referral, you’ll have 12 months to work with us again before your revenue share from previous referrals resets to zero.

For every development store you create that becomes a paid Shopify plan, you’ll continue to earn 20% monthly recurring revenue share on their subscription fees, as long as the merchant stays on a paid plan, and as long as you remain active in the Partner Ecosystem.

There are multiple ways you can remain active in the Partner Ecosystem to preserve your revenue share, including:

·  Development store referrals

·  Affiliate link referrals

·  Upgrading an existing merchant to Shopify Plus

Don’t worry — you have a full 12 months to carry out one of these activities before your existing revenue share payments could change.

Additionally, merchant transaction fees will no longer be included in the monthly recurring revenue share, after October 1, 2017.

For more details, read our updated How to earn documentation. If you have any questions, concerns, or feedback, reach out to us at partnerfeedback@shopify.com.

Thanks for reading,
The Shopify Partners Team