Hey John,
Today, we’re launching
the Shopify Partner Program 2.0 — a reimagined partner program that prioritizes
long-term investment back into you, our partners.
Not only have we
launched a new look and feel to the program (which will roll out later this
week), we’re also introducing new features, and doubling down on providing you
all the tools, resources, care, and support you need on your journey to
success.
If your goal is to
start or expand your business, enhance the quality of your clients, or simply
make more money, we’re here to help you get there.
Here are the most
important things you need to know:
Improved 24/7 Priority Partner Support
Instead of a Partner
Manager, you’ll now work closely with our specially trained, 24/7 Priority
Partner Support team to troubleshoot any questions you may have. As a Shopify
Partner, you’ll be bumped to the top of the queue whenever you reach out to
support.
Here’s how to get in
touch with our Priority Partner Support:
Once you’ve achieved
three development store referrals, you’ll earn a Growth Coach — a
personal Shopify contact whose sole job is to help you maximize your business,
win more projects, and guide you on the journey to becoming an ecommerce
expert.
Revenue share updates
As of October 1
2017, we’re implementing a new plan to encourage partners to remain active in
our Partner Ecosystem. After a merchant referral, you’ll have 12 months to work
with us again before your revenue share from previous referrals resets to zero.
For every development
store you create that becomes a paid Shopify plan, you’ll continue to earn 20%
monthly recurring revenue share on their subscription fees, as long as the
merchant stays on a paid plan, and as long as you remain active in the Partner
Ecosystem.
There are multiple
ways you can remain active in the Partner Ecosystem to preserve your revenue
share, including:
· Development store referrals
· Affiliate link referrals
· Upgrading an existing merchant to Shopify Plus
Don’t worry — you have
a full 12 months to carry out one of these activities before your existing
revenue share payments could change.
Additionally, merchant
transaction fees will no longer be included in the monthly recurring revenue
share, after October 1, 2017.
For more details, read
our updated How to earn documentation. If you have any questions,
concerns, or feedback, reach out to us at partnerfeedback@shopify.com.
Thanks for reading,
The Shopify Partners Team
The Shopify Partners Team
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